DMZR - Status-Page

All systems operational

QUICKSIGN APPLICATIONS
Operational
CASEFLOW
Operational
90 days ago
Today
FRONT OFFICE
Operational
90 days ago
Today
MIDDLE OFFICE
Operational
90 days ago
Today
KYC - LDFM
Operational
90 days ago
Today
KYC - SDM
Operational
90 days ago
Today
KYC - SCANID
Operational
90 days ago
Today
THIRD PARTY SERVICES
Operational
SIGNATURE
Operational
90 days ago
Today
QUALIFIED SIGNATURE
Operational
90 days ago
Today
SMS
Operational
90 days ago
Today
ARCHIVAGE
Operational
90 days ago
Today
OTHERS
Operational
CUSTOMER PORTAL
Operational
90 days ago
Today
Upcoming Maintenances
SUP-39515 - Partner's maintenance - Maintenance partenaire
Scheduled

One of our partners in charge of (XXX) has informed us that maintenance is planned on (Date).

This intervention is planned without any outright interruption of service but you may experience some slowdowns or micro-cuts.

We remain at your disposal for any further information.

—----------------------------------------------------------------

Un de nos partenaires chargé de (XXX) nous a informé qu’une maintenance aura lieu (Date).

Cette intervention est prévue sans interruption de service mais vous pourrez néanmoins connaître quelques ralentissements ou micro-coupures.

Nous restons à votre disposition pour tout complément d'information.

Scheduled at: 03 Feb, 2026 9:00 p.m.
Ends at: 03 Feb, 2026 10:00 p.m.
Affected Components: THIRD PARTY SERVICES — SIGNATURE
EXP-18126 - Partner's maintenance - Maintenance partenaire
Scheduled

One of our partners has informed us that maintenance is planned.

This intervention is planned without any outright interruption of service but you may experience some slowdowns or micro-cuts.

We remain at your disposal for any further information.


Un de nos partenaires nous a informé qu’une maintenance aura lieu.

Cette intervention est prévue sans interruption de service mais vous pourrez néanmoins connaître quelques ralentissements ou micro-coupures.

Nous restons à votre disposition pour tout complément d'information.

Scheduled at: 09 Feb, 2026 9:00 p.m.
Ends at: 09 Feb, 2026 10:00 p.m.
Affected Components: THIRD PARTY SERVICES — SIGNATURE
EXP-17808 - Application Maintenance Notice
Scheduled

A maintenance of the QUICKSIGN platform will take place.

This intervention is expected to be carried out without any outright interruption of service, but you may experience some slowdowns or micro-cuts.

We remain at your disposal for any further information.


Une maintenance de la plateforme QUICKSIGN aura lieu.

Cette intervention est prévue sans interruption franche de service mais vous pourrez néanmoins connaître quelques ralentissements ou micro-coupures.

Nous restons à votre disposition pour tout complément d'information.

Scheduled at: 11 Feb, 2026 6:30 a.m.
Ends at: 11 Feb, 2026 8:00 a.m.
Affected Components: QUICKSIGN APPLICATIONS — CASEFLOW, QUICKSIGN APPLICATIONS — FRONT OFFICE, QUICKSIGN APPLICATIONS — MIDDLE OFFICE, QUICKSIGN APPLICATIONS — KYC - LDFM, QUICKSIGN APPLICATIONS — KYC - SDM, QUICKSIGN APPLICATIONS — KYC - SCANID, THIRD PARTY SERVICES — SIGNATURE, THIRD PARTY SERVICES — QUALIFIED SIGNATURE, THIRD PARTY SERVICES — ARCHIVAGE
EXP-17830 - Application Maintenance Notice
Scheduled

A maintenance of the QUICKSIGN platform will take place.

This intervention is expected to be carried out without any outright interruption of service, but you may experience some slowdowns or micro-cuts.

We remain at your disposal for any further information.


Une maintenance de la plateforme QUICKSIGN aura lieu.

Cette intervention est prévue sans interruption franche de service mais vous pourrez néanmoins connaître quelques ralentissements ou micro-coupures.

Nous restons à votre disposition pour tout complément d'information.

Scheduled at: 25 Feb, 2026 11:00 p.m.
Ends at: 26 Feb, 2026 2:00 a.m.
Affected Components: QUICKSIGN APPLICATIONS — CASEFLOW, QUICKSIGN APPLICATIONS — FRONT OFFICE, QUICKSIGN APPLICATIONS — MIDDLE OFFICE, QUICKSIGN APPLICATIONS — KYC - LDFM, QUICKSIGN APPLICATIONS — KYC - SDM, QUICKSIGN APPLICATIONS — KYC - SCANID, THIRD PARTY SERVICES — SIGNATURE, THIRD PARTY SERVICES — QUALIFIED SIGNATURE, THIRD PARTY SERVICES — ARCHIVAGE
EXP-17809 - Application Maintenance Notice
Scheduled

A maintenance of the QUICKSIGN platform will take place.

This intervention is expected to be carried out without any outright interruption of service, but you may experience some slowdowns or micro-cuts.

We remain at your disposal for any further information.


Une maintenance de la plateforme QUICKSIGN aura lieu.

Cette intervention est prévue sans interruption franche de service mais vous pourrez néanmoins connaître quelques ralentissements ou micro-coupures.

Nous restons à votre disposition pour tout complément d'information.

Scheduled at: 04 Mar, 2026 6:30 a.m.
Ends at: 04 Mar, 2026 8:00 a.m.
Affected Components: QUICKSIGN APPLICATIONS — CASEFLOW, QUICKSIGN APPLICATIONS — FRONT OFFICE, QUICKSIGN APPLICATIONS — MIDDLE OFFICE, QUICKSIGN APPLICATIONS — KYC - LDFM, QUICKSIGN APPLICATIONS — KYC - SDM, QUICKSIGN APPLICATIONS — KYC - SCANID, THIRD PARTY SERVICES — SIGNATURE, THIRD PARTY SERVICES — QUALIFIED SIGNATURE, THIRD PARTY SERVICES — ARCHIVAGE
SUP-39519 - Partner's maintenance - Maintenance partenaire
Scheduled

One of our partners in charge of (XXX) has informed us that maintenance is planned on (Date).

This intervention is planned without any outright interruption of service but you may experience some slowdowns or micro-cuts.

We remain at your disposal for any further information.

—----------------------------------------------------------------

Un de nos partenaires chargé de (XXX) nous a informé qu’une maintenance aura lieu (Date).

Cette intervention est prévue sans interruption de service mais vous pourrez néanmoins connaître quelques ralentissements ou micro-coupures.

Nous restons à votre disposition pour tout complément d'information.

Scheduled at: 10 Mar, 2026 9:00 p.m.
Ends at: 10 Mar, 2026 10:00 p.m.
Affected Components: THIRD PARTY SERVICES — SIGNATURE
EXP-17831 - Technical Maintenance Notice
Scheduled

A maintenance of the QUICKSIGN platform will take place.

This intervention is expected to be carried out without any outright interruption of service, but you may experience some slowdowns or micro-cuts.

We remain at your disposal for any further information.


Une maintenance de la plateforme QUICKSIGN aura lieu.

Cette intervention est prévue sans interruption franche de service mais vous pourrez néanmoins connaître quelques ralentissements ou micro-coupures.

Nous restons à votre disposition pour tout complément d'information.

Scheduled at: 18 Mar, 2026 11:00 p.m.
Ends at: 19 Mar, 2026 2:00 a.m.
Affected Components: QUICKSIGN APPLICATIONS — CASEFLOW, QUICKSIGN APPLICATIONS — FRONT OFFICE, QUICKSIGN APPLICATIONS — MIDDLE OFFICE, QUICKSIGN APPLICATIONS — KYC - LDFM, QUICKSIGN APPLICATIONS — KYC - SDM, QUICKSIGN APPLICATIONS — KYC - SCANID, THIRD PARTY SERVICES — SIGNATURE, THIRD PARTY SERVICES — QUALIFIED SIGNATURE, THIRD PARTY SERVICES — ARCHIVAGE
EXP-17810 - Application Maintenance Notice
Scheduled

A maintenance of the QUICKSIGN platform will take place.

This intervention is expected to be carried out without any outright interruption of service, but you may experience some slowdowns or micro-cuts.

We remain at your disposal for any further information.


Une maintenance de la plateforme QUICKSIGN aura lieu.

Cette intervention est prévue sans interruption franche de service mais vous pourrez néanmoins connaître quelques ralentissements ou micro-coupures.

Nous restons à votre disposition pour tout complément d'information.

Scheduled at: 25 Mar, 2026 6:30 a.m.
Ends at: 25 Mar, 2026 8:00 a.m.
Affected Components: QUICKSIGN APPLICATIONS — CASEFLOW, QUICKSIGN APPLICATIONS — FRONT OFFICE, QUICKSIGN APPLICATIONS — MIDDLE OFFICE, QUICKSIGN APPLICATIONS — KYC - LDFM, QUICKSIGN APPLICATIONS — KYC - SDM, QUICKSIGN APPLICATIONS — KYC - SCANID, THIRD PARTY SERVICES — SIGNATURE, THIRD PARTY SERVICES — QUALIFIED SIGNATURE, THIRD PARTY SERVICES — ARCHIVAGE
EXP-17832 - Technical Maintenance Notice
Scheduled

A maintenance of the QUICKSIGN platform will take place.

This intervention is expected to be carried out without any outright interruption of service, but you may experience some slowdowns or micro-cuts.

We remain at your disposal for any further information.


Une maintenance de la plateforme QUICKSIGN aura lieu.

Cette intervention est prévue sans interruption franche de service mais vous pourrez néanmoins connaître quelques ralentissements ou micro-coupures.

Nous restons à votre disposition pour tout complément d'information.

Scheduled at: 08 Apr, 2026 11:00 p.m.
Ends at: 09 Apr, 2026 2:00 a.m.
Affected Components: QUICKSIGN APPLICATIONS — CASEFLOW, QUICKSIGN APPLICATIONS — FRONT OFFICE, QUICKSIGN APPLICATIONS — MIDDLE OFFICE, QUICKSIGN APPLICATIONS — KYC - LDFM, QUICKSIGN APPLICATIONS — KYC - SDM, QUICKSIGN APPLICATIONS — KYC - SCANID, THIRD PARTY SERVICES — SIGNATURE, THIRD PARTY SERVICES — QUALIFIED SIGNATURE
SUP-39528 - Partner's maintenance - Maintenance partenaire
Scheduled

One of our partners in charge of (XXX) has informed us that maintenance is planned on (Date).

This intervention is planned without any outright interruption of service but you may experience some slowdowns or micro-cuts.

We remain at your disposal for any further information.

—----------------------------------------------------------------

Un de nos partenaires chargé de (XXX) nous a informé qu’une maintenance aura lieu (Date).

Cette intervention est prévue sans interruption de service mais vous pourrez néanmoins connaître quelques ralentissements ou micro-coupures.

Nous restons à votre disposition pour tout complément d'information.

Scheduled at: 14 Apr, 2026 9:00 p.m.
Ends at: 14 Apr, 2026 10:00 p.m.
Affected Components: THIRD PARTY SERVICES — SIGNATURE
EXP-17811 - Application Maintenance Notice
Scheduled

A maintenance of the QUICKSIGN platform will take place.

This intervention is expected to be carried out without any outright interruption of service, but you may experience some slowdowns or micro-cuts.

We remain at your disposal for any further information.


Une maintenance de la plateforme QUICKSIGN aura lieu.

Cette intervention est prévue sans interruption franche de service mais vous pourrez néanmoins connaître quelques ralentissements ou micro-coupures.

Nous restons à votre disposition pour tout complément d'information.

Scheduled at: 15 Apr, 2026 6:30 a.m.
Ends at: 15 Apr, 2026 8:00 a.m.
Affected Components: QUICKSIGN APPLICATIONS — CASEFLOW, QUICKSIGN APPLICATIONS — FRONT OFFICE, QUICKSIGN APPLICATIONS — MIDDLE OFFICE, QUICKSIGN APPLICATIONS — KYC - LDFM, QUICKSIGN APPLICATIONS — KYC - SDM, QUICKSIGN APPLICATIONS — KYC - SCANID, THIRD PARTY SERVICES — SIGNATURE, THIRD PARTY SERVICES — QUALIFIED SIGNATURE, THIRD PARTY SERVICES — ARCHIVAGE
EXP-17834 - Technical Maintenance Notice
Scheduled

A maintenance of the QUICKSIGN platform will take place.

This intervention is expected to be carried out without any outright interruption of service, but you may experience some slowdowns or micro-cuts.

We remain at your disposal for any further information.


Une maintenance de la plateforme QUICKSIGN aura lieu.

Cette intervention est prévue sans interruption franche de service mais vous pourrez néanmoins connaître quelques ralentissements ou micro-coupures.

Nous restons à votre disposition pour tout complément d'information.

Scheduled at: 29 Apr, 2026 11:00 p.m.
Ends at: 30 Apr, 2026 2:00 a.m.
Affected Components: QUICKSIGN APPLICATIONS — CASEFLOW, QUICKSIGN APPLICATIONS — FRONT OFFICE, QUICKSIGN APPLICATIONS — MIDDLE OFFICE, QUICKSIGN APPLICATIONS — KYC - LDFM, QUICKSIGN APPLICATIONS — KYC - SDM, QUICKSIGN APPLICATIONS — KYC - SCANID, THIRD PARTY SERVICES — SIGNATURE, THIRD PARTY SERVICES — QUALIFIED SIGNATURE, THIRD PARTY SERVICES — ARCHIVAGE
SUP-39531 - Partner's maintenance - Maintenance partenaire
Scheduled

One of our partners in charge of (XXX) has informed us that maintenance is planned on (Date).

This intervention is planned without any outright interruption of service but you may experience some slowdowns or micro-cuts.

We remain at your disposal for any further information.

—----------------------------------------------------------------

Un de nos partenaires chargé de (XXX) nous a informé qu’une maintenance aura lieu (Date).

Cette intervention est prévue sans interruption de service mais vous pourrez néanmoins connaître quelques ralentissements ou micro-coupures.

Nous restons à votre disposition pour tout complément d'information.

Scheduled at: 05 May, 2026 9:00 p.m.
Ends at: 05 May, 2026 10:00 p.m.
Affected Components: THIRD PARTY SERVICES — SIGNATURE
EXP-17812 - Application Maintenance Notice
Scheduled

A maintenance of the QUICKSIGN platform will take place.

This intervention is expected to be carried out without any outright interruption of service, but you may experience some slowdowns or micro-cuts.

We remain at your disposal for any further information.


Une maintenance de la plateforme QUICKSIGN aura lieu.

Cette intervention est prévue sans interruption franche de service mais vous pourrez néanmoins connaître quelques ralentissements ou micro-coupures.

Nous restons à votre disposition pour tout complément d'information.

Scheduled at: 06 May, 2026 6:30 a.m.
Ends at: 06 May, 2026 8:00 a.m.
Affected Components: QUICKSIGN APPLICATIONS — CASEFLOW, QUICKSIGN APPLICATIONS — FRONT OFFICE, QUICKSIGN APPLICATIONS — MIDDLE OFFICE, QUICKSIGN APPLICATIONS — KYC - LDFM, QUICKSIGN APPLICATIONS — KYC - SDM, QUICKSIGN APPLICATIONS — KYC - SCANID, THIRD PARTY SERVICES — SIGNATURE, THIRD PARTY SERVICES — QUALIFIED SIGNATURE, THIRD PARTY SERVICES — ARCHIVAGE
EXP-17835 - Technical Maintenance Notice
Scheduled

A maintenance of the QUICKSIGN platform will take place.

This intervention is expected to be carried out without any outright interruption of service, but you may experience some slowdowns or micro-cuts.

We remain at your disposal for any further information.


Une maintenance de la plateforme QUICKSIGN aura lieu.

Cette intervention est prévue sans interruption franche de service mais vous pourrez néanmoins connaître quelques ralentissements ou micro-coupures.

Nous restons à votre disposition pour tout complément d'information.

Scheduled at: 20 May, 2026 11:00 p.m.
Ends at: 21 May, 2026 2:00 a.m.
Affected Components: QUICKSIGN APPLICATIONS — CASEFLOW, QUICKSIGN APPLICATIONS — FRONT OFFICE, QUICKSIGN APPLICATIONS — MIDDLE OFFICE, QUICKSIGN APPLICATIONS — KYC - LDFM, QUICKSIGN APPLICATIONS — KYC - SDM, QUICKSIGN APPLICATIONS — KYC - SCANID, THIRD PARTY SERVICES — SIGNATURE, THIRD PARTY SERVICES — QUALIFIED SIGNATURE, THIRD PARTY SERVICES — ARCHIVAGE
EXP-17813 - Application Maintenance Notice
Scheduled

A maintenance of the QUICKSIGN platform will take place.

This intervention is expected to be carried out without any outright interruption of service, but you may experience some slowdowns or micro-cuts.

We remain at your disposal for any further information.


Une maintenance de la plateforme QUICKSIGN aura lieu.

Cette intervention est prévue sans interruption franche de service mais vous pourrez néanmoins connaître quelques ralentissements ou micro-coupures.

Nous restons à votre disposition pour tout complément d'information.

Scheduled at: 27 May, 2026 6:30 a.m.
Ends at: 27 May, 2026 8:00 a.m.
Affected Components: QUICKSIGN APPLICATIONS — CASEFLOW, QUICKSIGN APPLICATIONS — FRONT OFFICE, QUICKSIGN APPLICATIONS — MIDDLE OFFICE, QUICKSIGN APPLICATIONS — KYC - LDFM, QUICKSIGN APPLICATIONS — KYC - SDM, QUICKSIGN APPLICATIONS — KYC - SCANID, THIRD PARTY SERVICES — SIGNATURE, THIRD PARTY SERVICES — QUALIFIED SIGNATURE, THIRD PARTY SERVICES — ARCHIVAGE
SUP-39535 - Partner's maintenance - Maintenance partenaire
Scheduled

One of our partners in charge of (XXX) has informed us that maintenance is planned on (Date).

This intervention is planned without any outright interruption of service but you may experience some slowdowns or micro-cuts.

We remain at your disposal for any further information.

—----------------------------------------------------------------

Un de nos partenaires chargé de (XXX) nous a informé qu’une maintenance aura lieu (Date).

Cette intervention est prévue sans interruption de service mais vous pourrez néanmoins connaître quelques ralentissements ou micro-coupures.

Nous restons à votre disposition pour tout complément d'information.

Scheduled at: 09 Jun, 2026 9:00 p.m.
Ends at: 09 Jun, 2026 10:00 p.m.
Affected Components: THIRD PARTY SERVICES — SIGNATURE
EXP-17836 - Technical Maintenance Notice
Scheduled

A maintenance of the QUICKSIGN platform will take place.

This intervention is expected to be carried out without any outright interruption of service, but you may experience some slowdowns or micro-cuts.

We remain at your disposal for any further information.


Une maintenance de la plateforme QUICKSIGN aura lieu.

Cette intervention est prévue sans interruption franche de service mais vous pourrez néanmoins connaître quelques ralentissements ou micro-coupures.

Nous restons à votre disposition pour tout complément d'information.

Scheduled at: 10 Jun, 2026 11:00 p.m.
Ends at: 11 Jun, 2026 2:00 a.m.
Affected Components: QUICKSIGN APPLICATIONS — CASEFLOW, QUICKSIGN APPLICATIONS — FRONT OFFICE, QUICKSIGN APPLICATIONS — MIDDLE OFFICE, QUICKSIGN APPLICATIONS — KYC - LDFM, QUICKSIGN APPLICATIONS — KYC - SDM, QUICKSIGN APPLICATIONS — KYC - SCANID, THIRD PARTY SERVICES — SIGNATURE, THIRD PARTY SERVICES — QUALIFIED SIGNATURE, THIRD PARTY SERVICES — ARCHIVAGE
EXP-17814 - Application Maintenance Notice
Scheduled

A maintenance of the QUICKSIGN platform will take place.

This intervention is expected to be carried out without any outright interruption of service, but you may experience some slowdowns or micro-cuts.

We remain at your disposal for any further information.


Une maintenance de la plateforme QUICKSIGN aura lieu.

Cette intervention est prévue sans interruption franche de service mais vous pourrez néanmoins connaître quelques ralentissements ou micro-coupures.

Nous restons à votre disposition pour tout complément d'information.

Scheduled at: 17 Jun, 2026 6:30 a.m.
Ends at: 17 Jun, 2026 8:00 a.m.
Affected Components: QUICKSIGN APPLICATIONS — CASEFLOW, QUICKSIGN APPLICATIONS — FRONT OFFICE, QUICKSIGN APPLICATIONS — MIDDLE OFFICE, QUICKSIGN APPLICATIONS — KYC - LDFM, QUICKSIGN APPLICATIONS — KYC - SDM, QUICKSIGN APPLICATIONS — KYC - SCANID, THIRD PARTY SERVICES — SIGNATURE, THIRD PARTY SERVICES — QUALIFIED SIGNATURE, THIRD PARTY SERVICES — ARCHIVAGE
EXP-17837 - Application Maintenance Notice
Scheduled

A maintenance of the QUICKSIGN platform will take place.

This intervention is expected to be carried out without any outright interruption of service, but you may experience some slowdowns or micro-cuts.

We remain at your disposal for any further information.


Une maintenance de la plateforme QUICKSIGN aura lieu.

Cette intervention est prévue sans interruption franche de service mais vous pourrez néanmoins connaître quelques ralentissements ou micro-coupures.

Nous restons à votre disposition pour tout complément d'information.

Scheduled at: 01 Jul, 2026 11:00 p.m.
Ends at: 02 Jul, 2026 2:00 a.m.
Affected Components: QUICKSIGN APPLICATIONS — CASEFLOW, QUICKSIGN APPLICATIONS — FRONT OFFICE, QUICKSIGN APPLICATIONS — MIDDLE OFFICE, QUICKSIGN APPLICATIONS — KYC - LDFM, QUICKSIGN APPLICATIONS — KYC - SDM, QUICKSIGN APPLICATIONS — KYC - SCANID, THIRD PARTY SERVICES — SIGNATURE, THIRD PARTY SERVICES — QUALIFIED SIGNATURE, THIRD PARTY SERVICES — ARCHIVAGE
Past Incidents
09-02-2026
No incidents or maintenances reported.
08-02-2026
No incidents or maintenances reported.
07-02-2026
No incidents or maintenances reported.
06-02-2026
No incidents or maintenances reported.
05-02-2026
No incidents or maintenances reported.
04-02-2026
No incidents or maintenances reported.
03-02-2026
No incidents or maintenances reported.
02-02-2026
INC-161 - Disturbance Partner's Platform - Perturbation plateforme partenaire
Investigating

The QUICKSIGN platform has been experiencing disturbances due to a malfunction at one of our partners

We apologize for the inconvenience caused and we assure you that their teams and ours are in contact to solve this problem as soon as possible.

Do not hesitate to come back to us if needed for any further information.


La plateforme QUICKSIGN subit des perturbations dû à un dysfonctionnement chez l'un de nos partenaires

Nous nous excusons pour la gêne occasionnée et vous assurons que leurs équipes et les nôtres sont en contact pour résoudre ce problème dans les plus brefs délais.

N’hésitez pas à revenir vers nous si besoin pour toute information complémentaires.

02 Feb, 2026 4:41 p.m.
Resolved

Our partner has resolved the issue, the QUICKSIGN platform is therefore fully operational again.

Note : This disruption did not generate a total service outage, but may have caused some slowness and/or errors in (signing or sending SMS messages depending on the context).

Please do not hesitate to contact us if you still experience any problems with your files.

We apologize for the inconvenience and remain at your disposal for any further information.


Notre partenaire ayant résolu le dysfonctionnement, la plateforme QUICKSIGN est de nouveau totalement opérationnelle.

Note : Cette perturbation n’a pas généré de coupure totale de service mais a pu engendrer des lenteurs et/ou erreurs de (signature ou d’envoi de SMS selon le partenaire).

N'hésitez pas à revenir vers nous si vous constatez encore un quelconque dysfonctionnement sur vos dossiers.

Nous nous excusons pour la gêne occasionnée et restons à votre disposition pour toutes informations complémentaires.

02 Feb, 2026 4:52 p.m.
Start at: 02 Feb, 2026 3:59 p.m.
Ends at: 02 Feb, 2026 4:45 p.m.
Affected Components: THIRD PARTY SERVICES — QUALIFIED SIGNATURE
EXP-17829 - Technical Maintenance Notice
Scheduled

A maintenance of the QUICKSIGN platform will take place.

This intervention is expected to be carried out without any outright interruption of service, but you may experience some slowdowns or micro-cuts.

We remain at your disposal for any further information.


Une maintenance de la plateforme QUICKSIGN aura lieu.

Cette intervention est prévue sans interruption franche de service mais vous pourrez néanmoins connaître quelques ralentissements ou micro-coupures.

Nous restons à votre disposition pour tout complément d'information.

24 Nov, 2025 2:47 p.m.
In Progress

Our planned maintenance has just started.

A notification of completion will be issued upon completion of this intervention.

If you have any further questions, do not hesitate to contact our Customer Service team.


Notre maintenance planifiée vient de débuter.

Une notification vous sera envoyée dès la fin de notre intervention.

Nous restons à votre disposition pour tout complément d'information.

02 Feb, 2026 11:01 p.m.
Update

Our planned maintenance has just started.

A notification of completion will be issued upon completion of this intervention.

If you have any further questions, do not hesitate to contact our Customer Service team.


Notre maintenance planifiée vient de débuter.

Une notification vous sera envoyée dès la fin de notre intervention.

Nous restons à votre disposition pour tout complément d'information.

02 Feb, 2026 11:01 p.m.
Completed

The intervention is now complete

Please do not hesitate to contact us with any questions or detected anomalies. You can open a Jira ticket or send us an e-mail at: support@quicksign.com

We thank you and remain at your disposal.


L’intervention est terminée.

N’hésitez pas à revenir vers nous pour toute information souhaitée ou anomalie constatée. Vous pouvez, pour cela, ouvrir un ticket via notre plateforme de ticketing ou nous envoyer un e-mail à l’adresse : support@quicksign.com

Nous vous remercions et restons à votre disposition.

03 Feb, 2026 1:47 a.m.
Scheduled at: 02 Feb, 2026 11:00 p.m.
Ends at: 03 Feb, 2026 3:00 a.m.
Affected Components: QUICKSIGN APPLICATIONS — CASEFLOW, QUICKSIGN APPLICATIONS — FRONT OFFICE, QUICKSIGN APPLICATIONS — MIDDLE OFFICE, QUICKSIGN APPLICATIONS — KYC - LDFM, QUICKSIGN APPLICATIONS — KYC - SDM, QUICKSIGN APPLICATIONS — KYC - SCANID, THIRD PARTY SERVICES — SIGNATURE, THIRD PARTY SERVICES — QUALIFIED SIGNATURE, THIRD PARTY SERVICES — ARCHIVAGE
01-02-2026
No incidents or maintenances reported.
31-01-2026
No incidents or maintenances reported.
30-01-2026
No incidents or maintenances reported.
29-01-2026
No incidents or maintenances reported.
28-01-2026
No incidents or maintenances reported.
27-01-2026
INC-156 - Disturbance Resolved - Perturbation Résolue
Resolved

We inform you that QUICKSIGN platform has experienced disruptions. This incident has now been resolved.

Please, do not hesitate to come back to us if you still notice any malfunction in your files.

We apologize for the inconvenience and remain at your disposal for any further information.


Nous vous informons que la plateforme QUICKSIGN a connu des perturbations. Ce dernier est désormais résolu.

N'hésitez pas à revenir vers nous si vous constatez encore un quelconque dysfonctionnement sur vos dossiers.

Nous nous excusons pour la gêne occasionnée et restons à votre disposition pour tout complément d'information.

27 Jan, 2026 5:13 p.m.
Start at: 27 Jan, 2026 3:02 p.m.
Ends at: 27 Jan, 2026 3:05 p.m.
Affected Components: QUICKSIGN APPLICATIONS — CASEFLOW
26-01-2026
No incidents or maintenances reported.
25-01-2026
No incidents or maintenances reported.
24-01-2026
Business Continuity Test
Scheduled

A maintenance of the QUICKSIGN platform will take place.

This intervention is expected to be carried out without any outright interruption of service, but you may experience some slowdowns or micro-cuts.

We remain at your disposal for any further information.


Une maintenance de la plateforme QUICKSIGN aura lieu.

Cette intervention est prévue sans interruption franche de service mais vous pourrez néanmoins connaître quelques ralentissements ou micro-coupures.

Nous restons à votre disposition pour tout complément d'information.

05 Jan, 2026 1:52 p.m.
In Progress

Our planned maintenance has just started.

A notification of completion will be issued upon completion of this intervention.

If you have any further questions, do not hesitate to contact our Customer Service team.


Notre maintenance planifiée vient de débuter.

Une notification vous sera envoyée dès la fin de notre intervention.

Nous restons à votre disposition pour tout complément d'information.

24 Jan, 2026 11:02 p.m.
Completed

The intervention is now complete

Please do not hesitate to contact us with any questions or detected anomalies. You can open a Jira ticket or send us an e-mail at: support@quicksign.com

We thank you and remain at your disposal.


L’intervention est terminée.

N’hésitez pas à revenir vers nous pour toute information souhaitée ou anomalie constatée. Vous pouvez, pour cela, ouvrir un ticket via notre plateforme de ticketing ou nous envoyer un e-mail à l’adresse : support@quicksign.com

Nous vous remercions et restons à votre disposition.

25 Jan, 2026 12:57 a.m.
Scheduled at: 24 Jan, 2026 10:00 p.m.
Ends at: 25 Jan, 2026 6:00 a.m.
Affected Components: QUICKSIGN APPLICATIONS — CASEFLOW, QUICKSIGN APPLICATIONS — FRONT OFFICE, QUICKSIGN APPLICATIONS — MIDDLE OFFICE, QUICKSIGN APPLICATIONS — KYC - LDFM, QUICKSIGN APPLICATIONS — KYC - SDM, QUICKSIGN APPLICATIONS — KYC - SCANID, THIRD PARTY SERVICES — SIGNATURE, THIRD PARTY SERVICES — QUALIFIED SIGNATURE, THIRD PARTY SERVICES — SMS
23-01-2026
No incidents or maintenances reported.
22-01-2026
No incidents or maintenances reported.
21-01-2026
EXP-17807 - Application Maintenance Notice
Scheduled

A maintenance of the QUICKSIGN platform will take place.

This intervention is expected to be carried out without any outright interruption of service, but you may experience some slowdowns or micro-cuts.

We remain at your disposal for any further information.


Une maintenance de la plateforme QUICKSIGN aura lieu.

Cette intervention est prévue sans interruption franche de service mais vous pourrez néanmoins connaître quelques ralentissements ou micro-coupures.

Nous restons à votre disposition pour tout complément d'information.

21 Nov, 2025 10:44 a.m.
In Progress

Our planned maintenance has just started.

A notification of completion will be issued upon completion of this intervention.

If you have any further questions, do not hesitate to contact our Customer Service team.


Notre maintenance planifiée vient de débuter.

Une notification vous sera envoyée dès la fin de notre intervention.

Nous restons à votre disposition pour tout complément d'information.

21 Jan, 2026 6:32 a.m.
Completed

The intervention is now complete

Please do not hesitate to contact us with any questions or detected anomalies. You can open a Jira ticket or send us an e-mail at: support@quicksign.com

We thank you and remain at your disposal.


L’intervention est terminée.

N’hésitez pas à revenir vers nous pour toute information souhaitée ou anomalie constatée. Vous pouvez, pour cela, ouvrir un ticket via notre plateforme de ticketing ou nous envoyer un e-mail à l’adresse : support@quicksign.com

Nous vous remercions et restons à votre disposition.

21 Jan, 2026 7:41 a.m.
Scheduled at: 21 Jan, 2026 6:30 a.m.
Ends at: 21 Jan, 2026 8:00 a.m.
Affected Components: QUICKSIGN APPLICATIONS — CASEFLOW, QUICKSIGN APPLICATIONS — FRONT OFFICE, QUICKSIGN APPLICATIONS — MIDDLE OFFICE, QUICKSIGN APPLICATIONS — KYC - LDFM, QUICKSIGN APPLICATIONS — KYC - SDM, QUICKSIGN APPLICATIONS — KYC - SCANID, THIRD PARTY SERVICES — SIGNATURE, THIRD PARTY SERVICES — QUALIFIED SIGNATURE, THIRD PARTY SERVICES — ARCHIVAGE
20-01-2026
No incidents or maintenances reported.
19-01-2026
SUP-39435 - Partner's maintenance - Maintenance partenaire
Scheduled

One of our partners in charge of SMS has informed us that maintenance is planned.

This intervention is planned without any outright interruption of service but you may experience some slowdowns or micro-cuts.

We remain at your disposal for any further information.

—----------------------------------------------------------------

Un de nos partenaires chargé des SMS nous a informé qu’une maintenance aura lieu.

Cette intervention est prévue sans interruption de service mais vous pourrez néanmoins connaître quelques ralentissements ou micro-coupures.

Nous restons à votre disposition pour tout complément d'information.

12 Jan, 2026 4:03 p.m.
Scheduled at: 19 Jan, 2026 11:00 p.m.
Ends at: 20 Jan, 2026 6:00 a.m.
Affected Components: THIRD PARTY SERVICES — SMS
18-01-2026
No incidents or maintenances reported.
17-01-2026
No incidents or maintenances reported.
16-01-2026
No incidents or maintenances reported.
15-01-2026
No incidents or maintenances reported.
14-01-2026
EXP-17828 - Technical Maintenance Notice
Scheduled

A maintenance of the QUICKSIGN platform will take place.

This intervention is expected to be carried out without any outright interruption of service, but you may experience some slowdowns or micro-cuts.

We remain at your disposal for any further information.


Une maintenance de la plateforme QUICKSIGN aura lieu.

Cette intervention est prévue sans interruption franche de service mais vous pourrez néanmoins connaître quelques ralentissements ou micro-coupures.

Nous restons à votre disposition pour tout complément d'information.

24 Nov, 2025 2:51 p.m.
Update

Following our last email, we have rescheduled the application maintenance.

Note: this intervention is planned without any service interruption, however you may nevertheless experience some slowdowns or micro-cuts

We apologize for any inconvenience and thank you for your understanding.

We still remain at your disposal if you need it.


Suite à notre dernier mail, nous avons planifié à nouveau la maintenance applicative.

Pour rappel : il est possible que vous rencontriez quelques ralentissements ou perturbations durant l'intervention.

Nous nous excusons pour la gêne occasionnée et vous remercions de votre compréhension.

Nous restons à votre disposition si besoin.

24 Dec, 2025 10:15 a.m.
In Progress

Our planned maintenance has just started.

A notification of completion will be issued upon completion of this intervention.

If you have any further questions, do not hesitate to contact our Customer Service team.


Notre maintenance planifiée vient de débuter.

Une notification vous sera envoyée dès la fin de notre intervention.

Nous restons à votre disposition pour tout complément d'information.

14 Jan, 2026 11:02 p.m.
Completed

The intervention is now complete

Please do not hesitate to contact us with any questions or detected anomalies. You can open a Jira ticket or send us an e-mail at: support@quicksign.com

We thank you and remain at your disposal.


L’intervention est terminée.

N’hésitez pas à revenir vers nous pour toute information souhaitée ou anomalie constatée. Vous pouvez, pour cela, ouvrir un ticket via notre plateforme de ticketing ou nous envoyer un e-mail à l’adresse : support@quicksign.com

Nous vous remercions et restons à votre disposition.

15 Jan, 2026 1:40 a.m.
Scheduled at: 14 Jan, 2026 11:00 p.m.
Ends at: 15 Jan, 2026 2:00 a.m.
Affected Components: QUICKSIGN APPLICATIONS — CASEFLOW, QUICKSIGN APPLICATIONS — FRONT OFFICE, QUICKSIGN APPLICATIONS — MIDDLE OFFICE, QUICKSIGN APPLICATIONS — KYC - LDFM, QUICKSIGN APPLICATIONS — KYC - SDM, QUICKSIGN APPLICATIONS — KYC - SCANID, THIRD PARTY SERVICES — SIGNATURE, THIRD PARTY SERVICES — QUALIFIED SIGNATURE, THIRD PARTY SERVICES — ARCHIVAGE
13-01-2026
No incidents or maintenances reported.
12-01-2026
SUP-39442 - Disturbance Resolved - Perturbation Résolue
Resolved

We inform you that QUICKSIGN platform has experienced disruptions. This incident has now been resolved.

Please, do not hesitate to come back to us if you still notice any malfunction in your files.

We apologize for the inconvenience and remain at your disposal for any further information.


Nous vous informons que la plateforme QUICKSIGN a connu des perturbations. Ce dernier est désormais résolu.

N'hésitez pas à revenir vers nous si vous constatez encore un quelconque dysfonctionnement sur vos dossiers.

Nous nous excusons pour la gêne occasionnée et restons à votre disposition pour tout complément d'information.

13 Jan, 2026 10:42 a.m.
Start at: 12 Jan, 2026 9:20 p.m.
Ends at: 13 Jan, 2026 2:00 a.m.
Affected Components: QUICKSIGN APPLICATIONS — CASEFLOW, QUICKSIGN APPLICATIONS — FRONT OFFICE, QUICKSIGN APPLICATIONS — MIDDLE OFFICE, QUICKSIGN APPLICATIONS — KYC - LDFM, QUICKSIGN APPLICATIONS — KYC - SDM, QUICKSIGN APPLICATIONS — KYC - SCANID, THIRD PARTY SERVICES — SIGNATURE, THIRD PARTY SERVICES — QUALIFIED SIGNATURE, THIRD PARTY SERVICES — SMS, OTHERS — CUSTOMER PORTAL
11-01-2026
No incidents or maintenances reported.
10-01-2026
No incidents or maintenances reported.
09-01-2026
No incidents or maintenances reported.
08-01-2026
SUP-39403 - Disturbance Partner's Platform Resolved- Perturbation plateforme partenaire résolue
Resolved

Our partner has informed us that he had disruptions on their platform. This has now been resolved.

We apologize for the inconvenience and remain at your disposal for any further information.

If you have encountered any problems or would like further information, please do not hesitate to contact our Support team.


Notre partenaire nous a informé avoir eu une perturbation sur leur plateforme. Cette dernière est désormais résolue.

Nous nous excusons pour la gêne occasionnée et restons à votre disposition pour tout complément d'information.

Si vous avez rencontré des problèmes ou souhaitez avoir plus d'informations, n'hésitez pas à revenir vers nous en contactant le Support.

08 Jan, 2026 1:30 p.m.
Start at: 08 Jan, 2026 12:14 p.m.
Ends at: 08 Jan, 2026 12:23 p.m.
Affected Components: THIRD PARTY SERVICES — SIGNATURE
07-01-2026
No incidents or maintenances reported.
06-01-2026
No incidents or maintenances reported.
05-01-2026
No incidents or maintenances reported.
04-01-2026
No incidents or maintenances reported.
03-01-2026
No incidents or maintenances reported.
02-01-2026
No incidents or maintenances reported.
01-01-2026
No incidents or maintenances reported.
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